Security features that protect your F&G account information
Two-step verification and delegate users safeguard your SalesLink® and training portal accounts.
What is two-step verification?
Two-step verification is an industry-standard security protocol that provides an additional layer of security to protect your account information.
What is a delegate user?
A delegate user is a member of your team who helps you manage your F&G business in SalesLInk. You have the option to add them as a delegate user to your account - meaning they will be able to access and manage your SalesLink information, but will each have their own account and login credentials.
What should I expect?
- When you log in to SalesLink and Training Portal, you'll be prompted to enable two-step verification. You will do this by entering a code sent via text message, voice call or through your preferred authenticator app.
- From that point on, two-step verification will remain active, protecting your personal information when you use F&G's SalesLInk and Training Portal.
- Once you enable two-step verification, you will have the option to add delegate users to your SalesLink account. Your team will not be able to access your account unless you set them up as delegate users.
We're here to help
Explore these resources for more information on two-step verification.
- How-to guide for new users
- How-to guide for existing users
- How-to add delegate users to your account
- How-to guide for registering as a delegate user
- Frequently asked questions
We also use two-step verification to protect policyholder information on Policyholder Portal. If your customers have questions about two-step verification, please direct them to the resources available on our Policyholder Portal
If you need help or have questions, please reach out to your F&G support team:
866.217.2145 (toll-free) or 515.204.2268 (international)
Monday-Thursday
8:00 a.m. - 6:00 p.m. (ET)
Friday
8:00 a.m. - 3:00 p.m. (ET)
For financial professional use only. Not for use with the general public.
“F&G” is the marketing name for Fidelity & Guaranty Life Insurance Company issuing insurance in the United States outside of New York. Life insurance and annuities issued by Fidelity & Guaranty Life Insurance Company, Des Moines, IA.

